Support response

February 13th, 2005

I finally did get an email from Groove on Feb 8th, a week after my last email sent to them. It was from the support center manager, who was able to push the right buttons in their organization to get me fixed up to my satisfaction on the 10th. No excuses, just solution, and not one that imposed a lot of effort on me.

From what I understand there is quite a large backlog. That backlog gave me two weeks and a lot of motive to evaluate other solutions. I’ve not yet determined my long-term outcome, but I’m glad to say I’m not as critically worried right now.

2 comments to “Support response”

  1. you have an example of autofilling select boxs using JSRS, it’s the car example with three tables in an access db, can you tell me how I would insert a new car into the database being that they are related?


  2. I use the JSRS for a chat system. It is grate and works fine. But i have a problem with the lenguaje.

    I send a string (with spanish caracters á,é,ñ…) to the server via JSRS but when I get the parameter the string its change to another character set…

    Can you help me please?

    Thanks a lot