brentashley

I just sent this email to Network Solutions, the Verisign registrar twits. (no link, they don’t deserve the traffic):

Dear Network Solutions;

I’ve tried to transfer my domain ASHLEYIT.COM away from you twice in the past two weeks. I just discovered what the problem likely is. Despite the fact that you’re perfectly able to send to my administrative and technical contact email address the notice that you’re denying my request because I didn’t respond to your confirmation request, you’re apparently incapable of sending the confirmation request itself to that address, and instead it’s likely being sent to an old address I no longer use which I changed in your database long ago.

I just went to your site to log in and see what I could check. I found that I didn’t remember my login, so I asked for an email reminder. It didn’t come, so on a whim I checked the email address that by all rights I should have stopped using a year ago. Bingo, there’s the email. I then ask for a password reset, it says it has sent the email, and I’ve been waiting for over an hour now. I can’t say I’m very optimistic about receiving it at an address I still know about.

Get this straight: My email address for ASHLEYIT.COM is as listed in my BA2538 contact record. Please use no other address for this account, which I will transfer away from you as soon as you somehow make it possible.

And they wonder why I’m leaving. I took my other domain away from them a few months ago. Tim has had nothing but trouble with them too.